Strategic Execution

Dear GiGi: I work on business development for a law firm, and I’d like to figure out how to utilize PR more effectively for sourcing new clients. One issue is that our current clients rely on us for discretion, so we can’t publish the details of our work much. What can PR do for us without compromising our clients?

March 25, 2011

Dear Joe, As you suggest, many law firms can’t talk about client work in detail. While that’s a challenge, it doesn’t mean you should neglect external communications as an integral tool. There many ways that public relations can help your firm, and I’ll outline just a couple here. The key is to always think about […]

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Dear GiGi: Does direct mail work?

March 4, 2011

Today, email has just about replaced regular mail. Everything from advertisements to bills to holiday cards are sent electronically. In that sense, direct mail may seem archaic. However, your item may stand out more among a smaller pile of envelopes and flyers. Who are you trying to reach and what are your goals? Direct mail […]

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Dear GiGi: One blogger has been writing nasty posts about my company. How do I handle this without soliciting more negative publicity or giving the blogger more attention than is due?

February 1, 2011

First off, don’t panic! There’s a robust toolkit for these situations, so let’s take a moment to strategize and discuss just a couple of best practices. The overarching principle for dealing with negative publicity is to keep it contained as best you can. You shouldn’t give the negative post any more light, particularly if the […]

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Dear GiGi: So I’ve developed a press list and I’ve crafted my pitch. I’m ready to get my message out there and try to get some media attention, but when’s the best time to contact most journalists?

November 30, 2010

Dear Joe, In today’s 24/7 media world, competing forces vie for our attention every minute of every day. Journalists are no exception, so you’re absolutely right to think about timing your outreach strategically. Monday can be tough since many reporters, like the rest of us, spend the first few hours of their day downing coffee […]

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Dear GiGi: I’m at a community development organization in Chicago. I’m seriously concerned that we’re slowly losing touch with our donor base – we really need to connect with a younger audience. Any thoughts?

November 12, 2010

Dear Herb, You’re vying for attention in an incredibly crowded marketplace. Just like consumer product companies and book publishers, to name just a few, it’s important that you evolve your message and communications focus from time to time to appeal to a new audience. Here’s a starting point: • Create target audience profiles: Are you […]

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