An external review to find internal issues at Uber
February 22, 2017
Uber’s external review is a step in the right direction, but how it acts on the conclusions will be the true test for the company, Jeremy Robinson-Leon tells MarketWatch:
Uber harassment scandal will hurt, but not in same way as #DeleteUber campaign
A crisis of Uber proportions
February 21, 2017
Sexual harassment claims plunge Uber into a new crisis. To recover, it must first tackle the root of the problem. Jeremy Robinson-Leon shares his view with the Los Angeles Times:
Uber sexual harassment allegations are a warning for the tech industry and its ‘rock star’ culture
A balancing act for brands in a polarized climate
January 31, 2017
As political polarization grows, partisanship spreads to corporate America. Michael Gordon discusses what this means for brands today with the Los Angeles Times:
Facing Trump’s immigration ban, corporations can’t risk keeping silent
No stars for this hotel group’s crisis response
January 30, 2017
Is APA Group digging itself into a deeper hole with a statement defending its CEO’s controversial writings? Lana Gersten shares her take in The Wall Street Journal:
Crisis of the Week: CEO’s Writings Put APA Group in Hot Seat
Samsung confronts an explosive crisis
October 11, 2016
Can Samsung defuse the destruction to its brand as its Galaxy Note 7 phones continue to explode? Jeremy Robinson-Leon weighs in with USA Today.
Samsung, CPSC: Turn off your Galaxy Note 7 now
With privacy on the line, companies must tread carefully
October 7, 2016
The pursuit of user data can make a company or break it if they fail to maintain users’ trust, as Yahoo has seen recently. Michael Gordon weighs in with USA Today on the backlash against Yahoo and the need for companies to balance data collection with users’ privacy.
Yahoo case brings back the Edward Snowden effect