Knowledge

Jeremy Robinson-Leon’s take on Karen Handel’s resignation from Susan G. Komen for the Cure.
Maryland native at center of Komen controversy steps down

Michael Gordon discussing the effect of Karen Handel’s resignation from Susan G. Komen for the Cure.
Handel’s resignation helps Komen, crisis experts say

Michael Gordon commenting on Susan G. Komen for the Cure’s crisis response.
Consultants weigh in on how Komen for the Cure handled the crisis

Jeremy Robinson-Leon commenting on Penn State’s crisis response.
Penn State President Tries Again to Calm Alumni

Best wishes for the holiday season,

The security of personal information is one of the most important things to a consumer, especially in the telecommunications business. While I’d need more information to talk specifics about this company’s challenge, here are a few principles to follow: Take ownership of the situation: accept responsibility for the breach, be transparent about the scope, and […]