Substance over lip service

June 14, 2017

As CEO Travis Kalanick takes a leave, Uber demonstrates it’s serious about changing, Jeremy Robinson-Leon tells the Los Angeles Times:
Uber CEO pays a price for breaking the rules

A company attempts to press the reset button

June 13, 2017

Will changes at Uber enable the company to achieve a true reset? Jeremy Robinson-Leon weighs in on CBS Evening News:
Uber CEO takes leave, is blamed for toxic corporate culture

Self-Destructive Actions Take a Toll at Uber

June 13, 2017

When a company is in self-destruct mode, competitors may be wise to stay out of the spotlight rather than taking a few easy punches. Jeremy Robinson-Leon discusses what this means for Uber with MarketWatch:
Lyft has been quietly catching up to Uber

One Solution Does Not Fit All Crises

June 13, 2017

Uber’s diverse problems each each require a different fix. Jeremy Robinson-Leon weighs in with USA Today:
Uber CEO Travis Kalanick takes a leave after probe results find need for more accountability

Internal Issues Weaken a Brand

June 13, 2017

In the aftermath of an internal investigation, Uber’s brand is weakened and ride-sharing competitors smell blood, according to Jeremy Robinson-Leon in USA Today:
Uber market share, customer image hit by workplace issues

Uber Tries to Correct Course

June 12, 2017

With executive shake-ups, Uber’s board sends a clear signal to stakeholders about a change of direction at the company, GG’s Jeremy Robinson-Leon tells The New York Times:
A Top Uber Executive Departs, Fraying the Company’s ‘A-Team’