Blog

Lessons in Crisis Management from a Royal Fiasco

April 8, 2021

Group Gordon’s Emily Bell shares the latest insights and crisis management lessons for the ongoing fiasco roiling the Royal Family. That’s right: we’re back with another installment of Royal PR-Watch. My colleague Rhani Franklin covered the initial backlash from – and serious PR missteps leading up to – Meghan Markle and Prince Harry’s internet-breaking Oprah […]

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Getting Reluctant Faculty on Board for Higher Ed PR

March 25, 2021

Group Gordon’s Jacob Rodriguez outlines common faculty hang-ups about engaging in their school’s higher ed PR program and how to address them. Earlier this month we hosted a webinar, A Faculty-Forward Approach to PR, focused on helping higher ed PR practitioners get faculty involved in the media effort. One of the most common challenges we […]

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Royal PR Lessons

March 15, 2021

Group Gordon’s Rhani Franklin explains why a royal PR mess erupted after Prince Harry and Meghan Markle sat down with Oprah. The whole world watched last Sunday night as former royals Meghan Markle and Prince Harry sat down with Oprah for a “bombshell” interview where the couple revealed shocking details about their lives as members […]

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Corporate Lessons for Higher Education Communications

February 25, 2021

Group Gordon’s Hillary Wasserman finds valuable lessons higher education communications can learn from corporate PR. Colleges and universities have unique communications needs and a myriad of opportunities for brand- and reputation-building. Higher education communications is distinct from nonprofit communications and can benefit from an approach that takes inspiration from corporate communications. There are three lessons […]

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Marketing lessons from my mom’s Facebook page

February 11, 2021

Group Gordon’s Jordan Miller finds Facebook inspiration from a familiar source. My mom is the best. Pretty much everything I know about being a competent adult, I learned from her – as she reminds me at every possible opportunity. She continues to be a constant source of inspiration, and not just for life lessons. I […]

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Reviewing CrossFit’s Crisis Response

February 1, 2021

In early June 2020, as much of the corporate world demonstrated support for the Black Lives Matter movement, CrossFit founder and CEO Greg Glassman took to Twitter and internal communications channels to share troubling and deeply insensitive personal views of the moment. The company was quickly plunged into crisis, and its sloppy response did little […]

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